Privacy Policy

This website, www.awabin.com, and including any services provided herein (collectively as the “Website”) is managed by AWABIN. AWABIN takes its responsibilities under applicable privacy laws and regulations seriously and is committed to respecting the privacy rights and concerns of all users of our Website. By using this Website, you acknowledge that you have reviewed the terms of our Privacy Policy and agree that we may collect, use, disclose, store, transfer, and/or process your Personal Data for the purpose stated in, and under the terms of this Privacy Policy. If you do not consent to the processing of your Personal Data as described in this Privacy Policy, please do not use or access our Website and the services provided therein.

 

 

1. Introduction
   1. "Personal Data" or means data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organisation has or is likely to have access.
   2. Where applicable, this Privacy Policy should be read in conjunction with the AWABIN’s Terms of Use, other notices, contractual clauses, and/or consent clauses that apply in relation to the collection, storage, use, disclosure, and/or processing of your Personal Data by us and is not intended to override those notices or clauses unless expressly stated otherwise by us.  
   3. AWABIN reserves the right to amend this Privacy Policy at any time. To the fullest extent permissible under applicable law, your continued use of the Website, including placing of any orders, shall constitute your acknowledgment and acceptance of the changes made to this Privacy Policy. If we change our Privacy Policy, we will notify you including by posting those changes or the amended Privacy Policy on our Website.

 

2. THe Personal Data We Collect
   1. In the course of you using AWABIN’s Website and other services operated by us, we will be collecting, using, disclosing, storing, and/or processing data, including your Personal Data.
   2. We collect the Personal Data described below in accordance with the Personal Data Protection Act 2010 (hereinafter as the "PDPA") and, if required, upon obtaining your consent:-
      1. identity and profile data, which may include your name, NRIC number, date of birth, gender, username and password, email address, telephone number;
      2. account and transaction data, which may include your credit card details, bank account details, bank statements, delivery/ billing address, payments and orders from you, and other details of products and services that you have purchased through our Website;
      3. usage data, such as information about how and when you use our Website, products and services or view any content on the Website, and other similar statistics;
      4. marketing and communications data, which may include your interests, survey responses, preferences in receiving marketing materials from us and your communication preferences, your preferences for particular products or services, as well as your feedback or chat history on the Website.
      5. location data such as the delivery / pick-up status of orders.

 

3. COLLECTING YOUR PERSONAL DATA
   1. AWABIN may collect Personal Data about you when:-
      1.  you use our Website, or register an account with us;
      2. you submit any form, including, but not limited to, application forms or other forms relating to any of our products and services, whether online or by way of a physical form;
      3. you enter into any agreement or provide other documentation or information in respect of your interactions with us, or when you use our products and services;
      4. you interact with us, such as via telephone calls, face-to-face meetings, social media platforms and emails, including when you interact with our customer service personnel;
      5. you use our electronic services, or interact with us on our Website. This includes, without limitation, through cookies which we may deploy when you interact with Website;
      6. you carry out transactions through our Website;
      7. you provide us with feedback or complaints; or
      8. you submit your Personal Data to us for any reason

 

4. Collection of Computer Data
   1. AWABIN or our authorised service providers may use cookies, web beacons, and other similar technologies in connection with your use or access of our Website.
   2. When you visit our Website through your computer, mobile device, or any other device with internet connectivity, our company servers will automatically record data that your browser sends. This data is collected for analysis and evaluation in order to help us improve our Website and the services and products we provide, as well as to help us to personalise the content to match your preferred interests more quickly. The data is also collected to make the Website and the provision of our services more convenient and useful to you.
   3. You may be able to manage and delete cookies through your browser or device settings. However, certain cookies are required to enable core functionality (such as adding items to your shopping basket), so please note that changing and deleting cookies may affect the functionality available on our Website.

 

5. THE Purposes FOR COLLECTING YOUR PERSONAL DATA
   1. AWABIN may collect your Personal Data for the following Purposes:-
      1. To facilitate your use and access of the Website;
      2. to administer the online account that you may have set up with us;
      3. to conduct analytics, research for business and development; product testing and research; monitoring and analysing usage and activity trends;
      4. to ascertain your identity in connection with fraud detection purposes;
      5. to comply with legal and regulatory requirements (including, where applicable, the display of your name, contact details and company details), including any law enforcement requests, requests by any governmental or regulatory authority having jurisdiction over AWABIN, in connection with any legal proceedings, or as otherwise deemed necessary by us;
      6. to process your orders you submit through the Website and to provide customer support for your orders;
      7. to verify and carry out payment transactions (including any credit card payments, bank transfers, offline payments, remittances, or e-wallet transactions) in relation to payments related to you (payment information, which may include Personal Data, may be transferred to third parties such as our payment service providers in order to verify and carry out your payment transactions); and/or
      8. to deliver the products you purchase on our Website and to update you on the delivery of the products (we may pass your personal information on to a third party such as our logistics partners in order to make delivery of the product to you).
   2. We may also collect your Personal Data for any other purposes which we notify you of at the time of obtaining your consent.

 

6. Retention of YOUR Personal Data
   1. AWABIN will only retain your Personal Data for as long as we are either required or permitted to by law or as relevant for the purposes for which it was collected.
   2. We will cease to retain your Personal Data by securely disposing of the same, or remove the means by which the data can be associated with you through anonymisation, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the Personal Data was collected, and is no longer necessary for any legal or business purpose.

 

7. Keeping your Personal Data secure
   1. To safeguard your Personal Data from unauthorised access, collection, use, disclosure, processing, copying, modification, disposal, loss, misuse, modification or similar risks during the course of your use of Website, AWABIN operates, maintains, and practises appropriate technical and organisational security such as, restricting access to Personal Data only to individuals who require access; maintaining technology products to prevent unauthorised computer access; and or implementing other security measures as required by applicable law.
   2. You are also advised to exercise caution with respect to the sharing of your Personal Data and your authentication / security details (such as passwords, credit card details, transaction details) outside of our Website.

 

8. Third-party service Providers
   1. AWABIN may share your Personal Data with our third-party service providers or affiliates (e.g. payment service providers or our logistics partners) in order for them to offer their services to you in conjunction with your use our Website.
   2. While we endeavour to ensure that the third-parties and our affiliates keep your Personal Data secure from unauthorised access, collection, use, disclosure, processing or similar risks and retain your Personal Data only for as long as your Personal Data is needed for the above-mentioned purposes. Your acceptance and use of the third-party service provider’s or our affiliate’s services shall be subject to terms and conditions as may be agreed between you and the third-party service provider or our affiliate. Upon your acceptance of the third-party service provider’s or our affiliate’s service offering, the collection, use, disclosure, storage, transfer and processing of your data (including your Personal Data and any data disclosed by us to such third-party service provider or affiliate) shall be subject to the applicable privacy policy of the third-party service provider or our affiliate, which shall be the data controller of such data. You agree that any queries or complaints relating to your acceptance or use of the third-party service provider’s or our affiliate’s services shall be directed to the party named in the applicable privacy policy.

 

9. TRANSFERING YOUR PERSONAL DATA OVERSEAS
   1. Your Personal Data and/or information may be transferred to, stored, or processed outside of your country for one or more of the Purposes. AWABIN will only transfer your information overseas in accordance with the PDPA.

 

10. YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA
    1. You may withdraw your consent to the continued use, disclosure, storing, and/or processing of Personal Data by AWABIN. You may communicate the withdrawal of your consent by contacting us using the contact details below, subject to the conditions and/or limitations imposed by applicable laws or regulations. Please note that if you withdraw of your consent to our use, disclosure, storing or processing of your Personal Data for the purposes and in the manner as stated above or exercise your other rights as available under applicable laws, we may not be in a position to continue to provide access to the Website and/or any services to you or perform any contract we have with you.
    2. You may request to access and/or correct your Personal Data currently in our possession or control by contacting us using the contact details below. In order to facilitate processing of your request, it may be necessary for us to request further information relating to your request. Where permissible under law, we may refuse such correction request if it is deemed vexatious or unreasonable.

 

11. CONTACT

           If you have any questions or concerns about the use and processing of your Personal Data, please feel free to contact us at info@AWABIN.com